Preferred Auto Illinois Road

Got a Jeep Grand Cherokee from Illinois Rd location. Would give my sales rep a star. He never made me feel at ease or answered the real questions, he was all about the sale. However, I had an issue with the jeep and Travis from Illinois More

Very very happy for my experience with Preferred Auto. Mike was great to work with, and I was extremely impressed with the helpful, friendly, nopressure team. They did a complete detail and put on all new tires after I had pretty much More

I bought a Ford focus from preferred Auto on January th with full warranty covering transmission and replacement insurance. The next business day I took the car back stating at the radio did not work. I bought the car I asked the More

Brian was a great help and very friendly. We got in and out fairly fast and we are definitely satisfied Thank you

Service was great. Jim whos assistant manager in the automotive shop was great . He took good care of our needs. Ty

I really wanted to give this place four stars but the end of my visit really made it terrible. I first saw a vehicle on cargurus and sent in an email. I was contacted by Brian about coming in and looking at the vehicle. I had to schedule a More

Pleasant and courteous staff. Did not feel rushed to make a decision. Brian Ricketts was very knowledgeable and helped me make the best decision. I was already a repeat customer and will make my next purchase from them as well.

Disgusting and shameful. My year old mom had a car for months and put miles on it before she passed away. Mom paid . for the car and put . down.They were willing to buy the car back at over less than she paid not More

The service, attention, and personalities of the staff were EXCEPTIONAL I was given a glorious deal on a super car. Thank you so much. I am beside myself. Literally looking over at myself beside myself on the couch right now.

Finally decided on a car and found it here. Charles was very nice and helpful. All staff was very friendly the whole time we were there. It did take a long time but it always does buying a new car. At least we got it all done in an afternoon. We are very happy with our new car and our whole experience.